Consumer Privacy Statement
Collection and Use of Personal Information
We may collect personal information that you provide when you participate in any of the following activities:
- visit our Website or register for a service offering on our Website
- contact us via our contact information posted on our Website
When you call one of our customer service representatives or email us with a comment or question, you may be asked for information that identifies you such as your name, address, and telephone number, which we need to help us promptly answer your question. We may retain this information to assist you in the future.
You do not have to register to browse our Website. When you register for a service offering on our Website, you may be asked for personal information such as your name, phone number, and email address. We may also offer eNewsletters to those who request this service, and you may be asked for personal information such as your name and email address. We use this information to identify you and to provide you with the service or information you requested.
We collect the IP (Internet protocol) addresses of all visitors to our Website as well as other related information like page requests, browser type, operating system, and average time spent on our Website. We use this information to monitor and improve our Website.
Our Website uses “cookies,” small pieces of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. If you have registered with our Website, these cookies (1) may identify you and (2) provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. You may set your web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Website, you may limit the functionality we can provide when you visit.
Our Website may also use a technology called "tracer tags." These may also be referred to as “Clear GIFs” or “Web Beacons.” This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize our Website and provide the best content for you and other future visitors to our Website.
You can unsubscribe from any FDC eNewsletter list at any time by clicking the unsubscribe link provided in each of our eNewsletters, or by emailing us at [email protected], or by calling or texting us at (343) 688-1290.
When You Provide Us With Feedback or Suggestions
We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our Website and our service offerings.
Disclosure of Personal Information
Disclosure to Service Providers
Certain personal information may be disclosed to third parties solely for the purpose of processing your request. All of our service providers are contractually prohibited from using or disclosing your personal information for any purpose other than providing the services on behalf of FDC.
FDC must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.
FDC provides links to third-party websites as a convenience to the user. The inclusion of any link does not imply FDC’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies that we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, or otherwise treat your personal information.
Security of Personal Information
How to Contact Us
We want to assure you that FDC is dedicated to protecting your privacy. Please feel free to contact us at any time if:
- you would like to terminate your registration with our Website
- you wish to access and/or correct your personal information
- you no longer wish to receive materials from FDC
- you have a complaint about the manner in which FDC treated your personal information
You can contact us by emailing us at [email protected] or by calling or texting us at (343) 688-1290.
Accuracy of Registration Information
In consideration of your use of the Digital Service, you agree to (a) provide accurate, current, and complete information about you as may be prompted by any registration forms on the Website (“Registration Data”); (b) maintain and promptly update the Registration Data, and any other information you provide, to keep it accurate, current, and complete; and (c) be fully responsible for all use of your account and for any actions that take place using your account.
You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your Registration Data or any other breach of security.
Proprietary Rights in Site Content
Falun Dafa Canada graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks, or trade dress in Canada and/or other countries. Our trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion, and may not be copied, imitated, or used, in whole or in part, without our prior written permission.
The Digital Service may include certain services that are available via your mobile phone. Your carrier’s normal messaging, data, and other rates and fees will apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the mobile services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such mobile services. By using the mobile services, you agree that we may communicate with you regarding the Digital Service by SMS, MMS, text message, or other electronic means to your mobile device and that certain information about your usage of the mobile services may be communicated to us.
Third-Party Websites and Content
The Website contains (or you may be sent through the Website) links to other websites (“Third-Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (the “Third-Party Content”). Such Third-Party Content is not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Sites accessed through the Website or any Third-Party Content posted on, available through, or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Sites or the Third-Party Content. Inclusion of, linking to or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Website and access the Third-Party Sites or to use or install any Third-Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any websites to which you navigate from the Website or relating to any applications you use or install from the Website.
Acceptable Site Use
Security: Users are prohibited from violating or attempting to violate the security measures on this site, including, without limitation:
- attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
- forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting;
- hijacking all or any part of the site content, deleting or changing any site content, or linking to the site without our specific written permission;
- attempting to interfere with service to any User, host, or network, including, without limitation, via means of overloading, "flooding," "mailbombing," or "crashing";
- sending unsolicited email, including promotions and/or advertising of products or services.
Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations, and we may involve and cooperate with law enforcement authorities in prosecuting Users who are involved in such violations.
If you contact this site in order to submit your comments, ideas, or other materials of any kind, we reserve the right to consider all such materials voluntarily submitted by Users as non-confidential and free of any claims of proprietary or personal rights.
Neither we nor our agents or representatives are responsible or liable in any manner for any Third-Party Content posted on the Digital Service or in connection with the Service. We do not control and are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content you may encounter on the Digital Service in connection with any Third-Party Content.
The Digital Service may be temporarily unavailable from time to time for maintenance or other reasons. We are not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Digital Service or combination thereof, including injury or damage to any person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Digital Service, including any Mobile Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s use of the Website or the Service or Third-Party Content posted on or through the Digital Service.
THE DIGITAL SERVICE (INCLUDING MOBILE SERVICES) AND ALL DIGITAL SERVICE CONTENT ARE PROVIDED “AS-IS”. FALUN DAFA CANADA DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE CANNOT GUARANTEE AND DO NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE DIGITAL SERVICE. WE DO NOT REPRESENT OR WARRANT THAT SOFTWARE, CONTENT, OR MATERIALS ON THE DIGITAL SERVICE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, OR THAT THE DIGITAL SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT, MATERIAL, DATA, OR SOFTWARE (INCLUDING ANY MOBILE SERVICE) FROM OR THROUGH THE DIGITAL SERVICE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USE THEREOF AND ANY DAMAGES TO YOUR MOBILE DEVICE OR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM OF ANY KIND THAT MAY RESULT. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
We reserve the right to change any and all content, software, and other items used or contained in the Digital Service offered through the Digital Service at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply endorsement, sponsorship, or recommendation thereof, or any affiliation therewith.
Limitation on Liability
IN NO EVENT WILL FALUN DAFA CANADA OR ITS DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING ANY LOST INCOME OR LOST DATA OR DAMAGE TO ANY COMPUTER SYSTEM, ARISING FROM YOUR USE OF THE DIGITAL SERVICE, OR ANY OF THE DIGITAL SERVICE CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH, OR DOWNLOADED FROM THE SITE, EVEN IF WE ARE IS AWARE OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICE. YOU ACKNOWLEDGE THAT IF NO FEES ARE PAID FOR USE OF THE DIGITAL SERVICE GIVING RISE TO A CLAIM, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PERMITTED BY LAW, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND, REGARDLESS OF THE CAUSE OF ACTION.
Term & Termination
Governing Law; Venue and Jurisdiction
You agree to indemnify and hold Falun Dafa Canada, its parents, subsidiaries, and affiliates, and each of their directors, officers, agents, contractors, partners, and employees, harmless from and against any loss, liability, claim, demand, damages, costs, and expenses, including reasonable attorney’s fees, arising out of or in connection with any violation of this Agreement or of any law or the rights of any third party.